by LeeAnn Peniche
Forrest, our UPS carrier, will tell you I am a serious online shopper. Of course, with online purchases there are inevitable misses, and the misses require returns. The experience of returning an item is disappointing, and personally, I feel a little stress until I know the item has made it back safely. Have they received it yet? Did they see my name, frown, and say, “It's Peniche again!” Have I hit my allowable return limit? Gasp! Is there a limit?!