Ben Shin

The Principles of Infection Prevention

by Andrea Cook There has been talk for some time regarding an update to the Guidelines for...

Locking Down the New Patient Phone Script in Nine Steps

The initial phone call by a potential patient is an excellent opportunity for the front office team...

WHY AREN’T YOU USING IT?

by Pat Rosenzweig Years ago, when most offices still ran on paper, and computers were just being...

Keeping Ortho Patients on Schedule

By Roger P. Levin, DDS As a process that typically lasts for 18–24 months, ortho treatment can...

Pictures From Past UGM Parties Part 2

We're not done yet, there were too many photos to fill into one post so here's another serving of...

Pictures From Past UGM Parties Part 1

The Users Group Meeting is only a few weeks away! Do you have your favorite pastel-colored jacket...

Building a Positive Workplace: Give Your Team a Workplace Assessment

We all want to work in an orthodontic office where our co-workers are cheerful, effective, and fun,...

Starting the New Year Right with Edge

I remember when I was 12 or so my father finally bought a computer for the entire family. We had...

Chat Support - Another Way to Reach Us

Before I started delivering blisteringly sharp one liners on social media and making the world bask...