Michelle Haupt

Recent Posts

Utilizing Edge Cloud for Your Tele-Health Needs

Posted by Michelle Haupt on Oct 7, 2020 11:16:44 AM

We all could go for some precedented times right now. Nevertheless, since we are still in the unprecedented times of 2020, Ortho2 is here to help you feel a little more like what used to be. Since the pandemic began, telehealth has seen a 3,437% spike in usage*. That’s a lot of people looking to do routine healthcare online.

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Topics: Ortho2, orthodontics, online forms, edge cloud, Online Scheduling, COVID-19, two-way texting, Edge Portal, inVisit, virtual appointments, online bill pay, Edge Reminders

Introducing Online Scheduling for Edge Cloud

Posted by Michelle Haupt on Jun 1, 2020 10:18:35 AM

Online Scheduling is now available for Edge Cloud. With Online Scheduling, you can have prospective patients schedule an exam or consult with your office. Read on, and use the videos, to set up this feature in your practice.

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Topics: Ortho2, orthodontics, edge cloud, Online Scheduling, scheduler

How to Fill Your Down Time

Posted by Michelle Haupt on Apr 7, 2020 2:11:05 PM

You may find yourself with extra time on your hands, and wondering what to do to fill that time. We often hear offices are too busy to perform new or cleanup tasks. We have compiled a list of things that would be good to review in your office. Use the links for the Help menu and video tutorials to assist in performing these tasks. And as always, our Software Support Team is available to take your calls, chats, and emails.

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Topics: orthodontic education, reminders, Ortho2, orthodontics, viewpoint, edge cloud, new tasks, cleanup tasks, electronic charting, merge letters, visual tags, scheduler, treatment findings

Friday Happy Dance

Posted by Michelle Haupt on Nov 2, 2018 8:48:01 AM

It’s Friday and we are doing a happy dance over here at Ortho2 World Headquarters. Not just because it’s almost the weekend and we gain an hour of sleep this weekend, but because half of our customer base is using Edge Cloud! That means half of our customers are no longer backing up their practice management data, half of our customers have said so long to servers, and half of our customers are living a worry free life about what happens to their data in the event of a natural disaster. Now that is something to do a happy dance about!

via GIPHY

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Topics: Ortho2, practice management software, edge cloud

What I Learned from Attending a Software Conference

Posted by Michelle Haupt on Oct 9, 2018 12:02:24 PM

For the second time in seven years, I was able to travel for work. The first time was in 2016 for the Ortho2 Users Group Meeting. I was the at-large winner chosen to attend to see what the meeting was all about. During the meeting, I helped Kim Barker, Ortho2 Meeting and Event Coordinator, with various tasks throughout the day to make sure everything ran smoothly. I assisted our customers with their questions during the meeting, and enjoyed the opening reception.
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Topics: Ortho2, UGM, users group meeting, Inbound Marketing, HubSpot

Update: Planned Outage for Edge Cloud Data Center

Posted by Michelle Haupt on Mar 20, 2018 3:04:36 PM

Updated 3/22/2018

Anyone who owns a computer knows at some time the device needs to update to stay on top of added securities and features. While it may seem like a hassle to update, and restart, it really is for our own benefit to be on the latest version of operating system (or app, or software, etc.).

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Topics: orthodontics, Edge, edge cloud

The ViewPoint to Edge Cloud Transition

Posted by Michelle Haupt on Oct 13, 2017 10:46:03 AM

Dr. Stuart Robb takes pride in keeping his office running on schedule 100 percent of the time. His schedule is worked out so perfectly that he even advertises to prospective patients that each appointment will start on time. For years, Dr. Robb relied on ViewPoint to manage his schedule. Earlier this year, Robb Orthodontics made the transition to Edge Cloud, the second time his team has done so.

Dr. Robb first became familiar with Ortho2 ViewPoint while working at the University of Chicago. When he took over his current practice – offices in both Lake Forest and Highland Park, Illinois – he had been using two different practice management systems, but chose to continue with ViewPoint.

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Topics: orthodontics, viewpoint, Edge, edge cloud

Edge Pop

Posted by Michelle Haupt on Jul 10, 2017 11:51:35 AM

Are you looking for an easy way to access patient information as patients call in? Then look no further than Edge Pop from Ortho2, a new, free feature available soon for Edge and in a future version of ViewPoint. Edge Pop shows which patients and responsible parties are calling into your office with a pop-up notification. With just a few simple clicks, you can quickly access a patient or responsible party’s folder.

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Topics: orthodontics, viewpoint, Edge, modules, Edge Pop

UGM Early Registration About to Expire

Posted by Michelle Haupt on Dec 27, 2016 11:17:19 AM

The Ortho2 Users Group Meeting is a little over two months away, and we can’t wait to see you at the happiest place on Earth! The 2017 UGM takes place in Orange County, California, February 23-25. We have a great line up of consultants, doctors, and Ortho2 staff who will show you how to get your practice running in the best shape possible.

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Topics: orthodontics, viewpoint, UGM, Edge

Spreading Holiday Cheer!

Posted by Michelle Haupt on Dec 9, 2016 1:32:11 PM

♫Tis the season to be jolly. Fa la la la la la la la la ♫ We are in full holiday spirit here at Ortho2 – Buddy, our Elf on the Shelf, has been popping around the office, we are preparing for the 16th annual chili cook-off, and some of us (we won’t name names) have had the holiday tunes going since before Thanksgiving.

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Topics: orthodontics, viewpoint, Edge, modules, December Special

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