The New support.ortho2.com

Published by Michelle Haupt on Jun 28, 2021

At the beginning of the year, we introduced the new Ortho2.com, and now we are excited to introduce the new support.ortho2.com.

The Website Team has been working hard to redesign these pages to make the resources more accessible to you and your team.

Updated Visual Help

The Edge Cloud Visual Help section not only got a cosmetic face-lift, but also an overhaul of new videos. The majority of videos were re-recorded to include new and updated information. If you are looking for information on a specific topic, we recommend using the Visual Help section.

If you are new to Edge Cloud, or have a new employee on your team, we recommend using the Training Program. These are longer videos that go in-depth on a topic to ensure new Edge Cloud users build a solid foundation of how to use the software.

Other Support.Ortho2.com Resources

Documentation: Explore various topics in the Edge Cloud or ViewPoint documentation to learn more about how to use your software. In addition, you can find information on how to set up and use the integrations for each product.

Forms/Requests: Here you can submit your enhancement requests through UserVoice, or submit a referral. You can also request a custom project (like setting up your Edge Reminders or requesting a custom report), or view various forms your office may need.

Support Tools: Use these tools when directed to by the Software Support Team to see if your machine is compatible with Edge Cloud, securely transfer a file, or download a ViewPoint report.

New Customer Care: Our new Edge Cloud and ViewPoint customers can use this area to review the information needed to begin using Ortho2 software.