Edge Cloud Messaging Center
Published by Michelle Haupt on
Use Edge Cloud’s message center to send, receive, and respond to messages from other Edge Cloud operators, as well as professionals who use your Edge Portal Premium app.
Open the message center by selecting Message Center from the Messaging section of the Home ribbon bar. Or add the Messaging widget to your Dashboard; from the Application section of the Widget Library ribbon bar, choose the Messaging widget, and select to open it as either a Dashboard or Application widget.
Sending Group Messages
Adding groups to send messages to is an easy shortcut to adding efficiency to your day. To do so, click New Message in the Messaging tab of the Home ribbon bar. Then, click To. In the Select Recipients window, choose the people you would like to add to the group and click the right arrow in the middle column. Once you have added everyone, click Add Group. In the Group Name window, type in the name of the group, for example, Clinical Team. Click OK and OK again. You’ll see each name is included in your message.
After you have sent your initial message, the group will show up in the Select Recipients window each time you go to send a new message. Simply add them and click ok.
Inserting Patient Links
You can also include a link to a specific patient in the messages you send. Simply right-click where you would like to include a link to a patient folder and select Insert Patient Link. If a patient record is already active, that patient’s information will be loaded automatically. Otherwise, you use Fast Find to search for the patient to work with.
After you send the message, the recipient can click the link to open the patient folder. If you send a message with a patient link to a professional, the message is saved in both the professional and patient correspondence histories.
Using Quick Messages
If there is a message you use repeatedly, use your personal Quick Message list to insert standard text into your messages. Open Users Options in the Tools tab of the Home ribbon bar. Click Messaging along the left menu, then click Add to create a new message. Type in the message and click OK.
Now when you go to create a new message, right-click anywhere in the message, hover over Quick Message, and select the message you want to send. You can send the message as-is or edit the text before you send it.