Introducing the Edge Cloud and Weave Integration
Published by Michelle Haupt on
We are excited to announce our newest integration with Weave. This integration unlocks Weave features to help streamline communication workflows This integration delivers additional value to Weave and our customers with:
- Automated Data Sync – Keep patient contact and appointment information up to date with daily, automatic updates from your Edge Cloud database.
- VoIP Phone System with Call Pop – Instantly identify patients when they call, with key details like upcoming appointments displayed for a personalized conversation. Enhance call handling with unlimited rollover lines, on-hold music and messages, call forwarding, and IVR—all seamlessly integrated with Weave.
- Missed-Call Texts – Automate follow-up with patients who call but don’t leave a voicemail.
- Two-Way Texting – Improve patient engagement and treatment adherence while reducing no-shows with convenient text-based communication.
- Save the Date and Appointment Reminders – Send automated communications shortly after an appointment is scheduled, so patients can easily add it as an event on their calendars. Additional automated reminders help keep schedules full.
- Recall Reminders – Automatically send a text to patients to come in for follow-up appointments.
- Reviews Auto-texting – Customize and schedule automated texts to solicit reviews from patients after their appointments to build online presence and reputation.
Weave empowers healthcare practices to attract, engage, and retain patients while streamlining operations and reducing administrative burdens. Weave enables providers to focus on delivering exceptional care while building successful, patient-centered businesses. To learn more about the integration, visit getweave.com/integration/ortho2.