By Roger P. Levin, DDS
The orthodontic team that you worked with pre-COVID-19 is not the same team that you have now. They may look the same from the outside, but everyone has changed somewhat on the inside. Some team members that have decided not to come back. Others have to change their work schedules due to family issues. Even if you’re fortunate enough to have your entire team back, they may have safety and personal concerns that affect them at work.
Your team has changed so there must be a change in leadership and team building as well. Consider the following ways for dealing with the different scenarios affecting your team:
The COVID-19 crisis has turned everyone’s lives upside down. In order to help your team transition back into the practice, trust, transparency, compassion, and caring must be your priorities.
Roger P. Levin, DDS is the CEO and Founder of Levin Group, a leading practice management consulting firm that has worked with over 30,000 practices to increase production. A recognized expert on dental practice management and marketing, he has written 67 books and over 4,000 articles and regularly presents seminars in the U.S. and around the world. To contact Dr. Levin or to join the 40,000 dental professionals who receive his Practice Production Tip of the Day, visit www.levingroup.com or email firstname.lastname@example.org.