By Rachel Gildersleeve

No one would argue that having a professional and proficient staff is key to the success of an orthodontic office. What is also important, is having
reliable computers.
Unless an office is proactive about their computers and already have an upgrade schedule in place, it’s easy for them to get overlooked. The older the machine is, the less reliable it is, and the more likely something can go wrong. Especially without regular maintenance. This almost always leads to frustrating situations. Soon it seems like nothing in the office is working, computers are constantly going down, and the whole office is running unbearably slow. One of the most frustrating situations for staff members is having an impatient parent standing in front of them waiting to schedule or make a payment and their computer freezes.