How Your Patients Interact With You Through Edge Cloud

Posted by Brooke Hawke on Jan 6, 2020 9:54:40 AM

Communication is the key to any relationship. And today, there are so many different ways people can communicate with each other. While one patient may call to make a
payment, another prefers to make that same payment online. Edge Cloud offers a wide range of opportunities for your patients and parents to interact with your office. Below are just a few of the current and new features you can find in your cloud practice management system.

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Topics: orthodontic practice management, Communication, Ortho2, orthodontics, Patient Communication, online forms, practice management software, edge cloud, Financial Slider, Edge Proposal, Online Scheduling, website access

Online Forms: The Unsung Hero of Your Practice Management Software

Posted by Lisa Schuelka on Jun 21, 2013 10:29:00 AM

I have had the fortunate experience in my life to have a wide range of ages between my children – 12 years between my oldest and youngest daughters. And while most people would comment on how great it was to have a built in babysitter (not a chance, too busy with her own activities), it did provide for endless amounts of interesting adventures juggling diapers and dance competitions, teething and formal dress shopping, and among other things, Pull-ups and orthodontic appointments. I took almost 10 years off from Ortho2 to be at home with the two youngest kids, and a lot has changed in our company while I was out.

Since my return, I have been exposed to a lot of new technology and advances in our product from the last decade, and it is all pretty amazing. However, I am convinced from my previous experience as a frazzled stay-at-home mom, Online Forms are the unsung hero of your practice management software. Seriously, where was this magical concept when I was sitting in the orthodontic office filling out lengthy forms trying to find my insurance card, remember my dentist's phone number, my daughter’s last dental appointment, and oh yeah, remind my two-year-old that Thomas the Tank Engine is not allowed to "swim" in Dr. Smith's fish tank?

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Topics: orthodontic practice management, practice management, online forms, mom perspective

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