Utilizing Edge Cloud for Your Tele-Health Needs

Posted by Michelle Haupt on Oct 7, 2020 11:16:44 AM

We all could go for some precedented times right now. Nevertheless, since we are still in the unprecedented times of 2020, Ortho2 is here to help you feel a little more like what used to be. Since the pandemic began, telehealth has seen a 3,437% spike in usage*. That’s a lot of people looking to do routine healthcare online.

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Topics: Ortho2, orthodontics, online forms, edge cloud, Online Scheduling, COVID-19, two-way texting, Edge Portal, inVisit, virtual appointments, online bill pay, Edge Reminders

Introducing Online Scheduling for Edge Cloud

Posted by Michelle Haupt on Jun 1, 2020 10:18:35 AM

Online Scheduling is now available for Edge Cloud. With Online Scheduling, you can have prospective patients schedule an exam or consult with your office. Read on, and use the videos, to set up this feature in your practice.

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Topics: Ortho2, orthodontics, edge cloud, Online Scheduling, scheduler

How to Fill Your Down Time

Posted by Michelle Haupt on Apr 7, 2020 2:11:05 PM

You may find yourself with extra time on your hands, and wondering what to do to fill that time. We often hear offices are too busy to perform new or cleanup tasks. We have compiled a list of things that would be good to review in your office. Use the links for the Help menu and video tutorials to assist in performing these tasks. And as always, our Software Support Team is available to take your calls, chats, and emails.

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Topics: orthodontic education, reminders, Ortho2, orthodontics, viewpoint, edge cloud, new tasks, cleanup tasks, electronic charting, merge letters, visual tags, scheduler, treatment findings

Take Your Passion for Learning to the Next Level at the Ortho2 UGM

Posted by Brooke Hawke on Mar 27, 2020 2:53:31 PM

One of the greatest qualities we can possess in life is a thirst for knowledge. Learning and education have always been important to me, and I realized after graduating college my excitement for learning didn’t stop. I love learning new things, finding more efficient ways to do my job, and finding ways to refresh my creative flow. Luckily, I work for a great employer who values education just as much as I do. Ortho2 offers each employee an education budget each year to attend classes to learn new skills, purchase books to learn new developments in our field, and attend conferences.

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Topics: orthodontic education, Ortho2, orthodontics, Social Media, UGM, users group meeting, networking, team building

How Your Patients Interact With You Through Edge Cloud

Posted by Brooke Hawke on Jan 6, 2020 9:54:40 AM

Communication is the key to any relationship. And today, there are so many different ways people can communicate with each other. While one patient may call to make a
payment, another prefers to make that same payment online. Edge Cloud offers a wide range of opportunities for your patients and parents to interact with your office. Below are just a few of the current and new features you can find in your cloud practice management system.

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Topics: orthodontic practice management, Communication, Ortho2, orthodontics, Patient Communication, online forms, practice management software, edge cloud, Financial Slider, Edge Proposal, Online Scheduling, website access

Ortho2 Equipment Needs

Posted by Brooke Hawke on Aug 13, 2019 8:51:00 AM

By Rachel Gildersleeve

No one would argue that having a professional and proficient staff is key to the success of an orthodontic office. What is also important, is having
reliable computers.
Unless an office is proactive about their computers and already have an upgrade schedule in place, it’s easy for them to get overlooked. The older the machine is, the less reliable it is, and the more likely something can go wrong. Especially without regular maintenance. This almost always leads to frustrating situations. Soon it seems like nothing in the office is working, computers are constantly going down, and the whole office is running unbearably slow. One of the most frustrating situations for staff members is having an impatient parent standing in front of them waiting to schedule or make a payment and their computer freezes.

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Topics: technology, Ortho2, orthodontics, viewpoint, practice management software, edge cloud, equipment needs, computer

The Best Cloud Software Just Got Better - See for Yourself at AAO Booth 2225!

Posted by Brooke Hawke on May 2, 2019 8:06:47 AM

The 2019 AAO annual meeting is just days away, and we’re so excited to see everyone in Los Angeles! We hope that you’ll stop by booth 2225 to see the latest innovations we’ve been working hard on. We have some pretty amazing features in the works that will help your practice run more efficiently. While you are at the show, you will not only get to see these features in action, but you’ll also be able to take advantage of our special pricing. Here’s a rundown of what you can look forward to seeing at the Ortho2 booth!

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Topics: orthodontic practice management, Ortho2, orthodontics, viewpoint, cloud, AAO, Edge, Edge Specialist, edge cloud, Financial Slider, AAO 2019, Edge Proposal, Online Scheduling, Edge Assistant, Amazon Alexa integration

Become Your Own Office Hero With Tools from Ortho2's UGM

Posted by Brooke Hawke on Apr 11, 2019 10:20:55 AM

This year’s Users Group Meeting party was Heroes vs. Villains, and I feel like it couldn’t have been more fitting for the occasion. This theme translated across the entire event by encouraging YOU to become your own office hero. As your choice of practice management software, we work hard to ensure you have the tools you need to keep your practice running smoothly. However, the day-to-day operations, challenges, and success of your practice rest on your shoulders.

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Topics: orthodontic education, Ortho2, orthodontics, Social Media, UGM, users group meeting, networking, team building

Customizing Edge Cloud

Posted by Brooke Milligan on Jan 28, 2019 9:53:23 AM

One of the best features of Edge Cloud is the ability to customize it based on the role within the office. The treatment coordinator can set up Edge Cloud differently than the front desk person to see what pertains to a specific role. In addition, each office can use Edge Cloud in the way that works best for them. Dashboards can be set up differently, offices can have a variety of information in stacks, or various workflows.

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Topics: Ortho2, cloud, Edge, workflows, edge cloud, dashboard, stacks

Friday Happy Dance

Posted by Michelle Haupt on Nov 2, 2018 8:48:01 AM

It’s Friday and we are doing a happy dance over here at Ortho2 World Headquarters. Not just because it’s almost the weekend and we gain an hour of sleep this weekend, but because half of our customer base is using Edge Cloud! That means half of our customers are no longer backing up their practice management data, half of our customers have said so long to servers, and half of our customers are living a worry free life about what happens to their data in the event of a natural disaster. Now that is something to do a happy dance about!

via GIPHY

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Topics: Ortho2, practice management software, edge cloud

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