by Paulette Johnson
If it ain’t broke, don’t fix it. Some of the worst advice you can get or give.
I used to believe this saying was pretty close to the truth. As I matured, I have grown from a skeptic to an unbeliever. As media, technology, and the economy evolve so must the approach in which we deal with them and life in general. We used to write letters or hand complete insurance forms on paper, fold them, place them in an envelope, lick the envelope, address the envelope, lick the stamp, and place it in the mailbox. Today, we may still use paper letters, but most of the time we send a letter electronically, either via e-mail or text. And insurance, well if you are still submitting on paper, your turn around time is up to six weeks for a response. Electronically submitted claims are processed in two weeks or less. I could go on but this illustrates my point. You get it – things are changing and we need to keep up or get left behind.