How Your Patients Interact With You Through Edge Cloud

Posted by Brooke Hawke on Jan 6, 2020 9:54:40 AM

Communication is the key to any relationship. And today, there are so many different ways people can communicate with each other. While one patient may call to make a
payment, another prefers to make that same payment online. Edge Cloud offers a wide range of opportunities for your patients and parents to interact with your office. Below are just a few of the current and new features you can find in your cloud practice management system.

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Topics: orthodontic practice management, Communication, Ortho2, orthodontics, Patient Communication, online forms, practice management software, edge cloud, Financial Slider, Edge Proposal, Online Scheduling, website access

Ortho2 Equipment Needs

Posted by Brooke Hawke on Aug 13, 2019 8:51:00 AM

By Rachel Gildersleeve

No one would argue that having a professional and proficient staff is key to the success of an orthodontic office. What is also important, is having
reliable computers.
Unless an office is proactive about their computers and already have an upgrade schedule in place, it’s easy for them to get overlooked. The older the machine is, the less reliable it is, and the more likely something can go wrong. Especially without regular maintenance. This almost always leads to frustrating situations. Soon it seems like nothing in the office is working, computers are constantly going down, and the whole office is running unbearably slow. One of the most frustrating situations for staff members is having an impatient parent standing in front of them waiting to schedule or make a payment and their computer freezes.

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Topics: technology, Ortho2, orthodontics, viewpoint, practice management software, edge cloud, equipment needs, computer

Friday Happy Dance

Posted by Michelle Haupt on Nov 2, 2018 8:48:01 AM

It’s Friday and we are doing a happy dance over here at Ortho2 World Headquarters. Not just because it’s almost the weekend and we gain an hour of sleep this weekend, but because half of our customer base is using Edge Cloud! That means half of our customers are no longer backing up their practice management data, half of our customers have said so long to servers, and half of our customers are living a worry free life about what happens to their data in the event of a natural disaster. Now that is something to do a happy dance about!

via GIPHY

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Topics: Ortho2, practice management software, edge cloud

Make Workflows Work for You (And How the Cutting Edge Webinar Series Can Help)

Posted by Michelle Haupt on May 6, 2016 1:59:44 PM



One of the most underused features in Edge is workflows. A workflow is a sequence of events or actions required by your office protocol. Depending on the type of workflow, you may be prompted to complete an action before you can continue with another task.

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Topics: CEW, practice management software, workflows, automation

Wait, Ortho2 has a Cloud?

Posted by Michelle Haupt on Apr 27, 2016 3:22:03 PM

Now that you are thinking about the future of your practice, have you thought about moving your data to the cloud? Ortho2’s Edge is the perfect cloud-based solution for your practice. But wait, Ortho2 has a cloud option? Why, yes, we do! We have even heard people say, but it isn’t a “true cloud”. Oh, but it is. Below, we bust some of the most common myths.

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Topics: Ortho2, cloud, data, practice management software

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