Does your practice run with a skeleton crew? Is everyone assigned a job and no one cross-trained? What happens when one of your crew is unable to work for a day, a week, or a month? Does your skeleton end up in a heap? With a staff member out do you only address functions that are critical?
Topics: orthodontic practice management, Paulette Johnson, staff communication
We value relationships in terms of how they serve to nurture and sustain us in our personal goals and value systems. Being self-righteous in our actions and opinions not only thwarts our relationship with others, but also ends up being self-destructive.
Topics: Communication, Consultants, Relationships, Joan Garbo, staff communication
