The New Psychology of Teambuilding

Posted by Brooke Hawke on Nov 11, 2020 8:56:18 AM

By Roger P. Levin, DDS

The orthodontic team that you worked with pre-COVID-19 is not the same team that you have now. They may look the same from the outside, but everyone has changed somewhat on the inside. Some team members that have decided not to come back. Others have to change their work schedules due to family issues. Even if you’re fortunate enough to have your entire team back, they may have safety and personal concerns that affect them at work.

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Topics: Marketing, orthodontics, Roger Levin, trust, team building, COVID-19, recovery, compassion, transparency

Influencing Consumer Trust and Behavior with Online Reviews

Posted by Brooke Milligan on Jul 27, 2017 8:38:46 AM

By Mary Kay Miller

The local marketing landscape has changed dramatically in recent years. The Internet is no longer a secondary component of a successful marketing plan; nowadays a successful local business must put online branding at the forefront of their marketing focus. Leading the way when it comes to Internet marketing are your online reviews and reputation.

I understand that taking time out of your busy patient schedule is a hassle to accumulate reviews. Unfortunately, there is no easy way around it in a consumer driven society, which is constantly looking for verifiable proof of quality and expertise when making buying choices.

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Topics: orthodontics, Mary Kay Miller, online reviews, trust

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