By Rachel Gildersleeve

No one would argue that having a professional and proficient staff is key to the success of an orthodontic office. What is also important, is having
reliable computers.
Unless an office is proactive about their computers and already have an upgrade schedule in place, it’s easy for them to get overlooked. The older the machine is, the less reliable it is, and the more likely something can go wrong. Especially without regular maintenance. This almost always leads to frustrating situations. Soon it seems like nothing in the office is working, computers are constantly going down, and the whole office is running unbearably slow. One of the most frustrating situations for staff members is having an impatient parent standing in front of them waiting to schedule or make a payment and their computer freezes.

Topics: technology, Ortho2, orthodontics, viewpoint, practice management software, edge cloud, equipment needs, computer

The 2019 AAO annual meeting is just days away, and we’re so excited to see everyone in Los Angeles! We hope that you’ll stop by booth 2225 to see the latest innovations we’ve been working hard on. We have some pretty amazing features in the works that will help your practice run more efficiently. While you are at the show, you will not only get to see these features in action, but you’ll also be able to take advantage of our special pricing. Here’s a rundown of what you can look forward to seeing at the Ortho2 booth!

Topics: orthodontic practice management, Ortho2, orthodontics, viewpoint, cloud, AAO, Edge, Edge Specialist, edge cloud, Financial Slider, AAO 2019, Edge Proposal, Online Scheduling, Edge Assistant, Amazon Alexa integration

Topics: Ortho2, viewpoint, cloud, Edge, Edge Specialist, Edge Pop, edge cloud, AAO 2018, 3D/2D Image Storage, Financial Slider

Have you ever had that moment of panic when you realize you’ve lost all your important data? Our phones, tablets, and computers have become integral pieces of technology that hold a lot of information and data from our lives. Think about it - how many times a day do you take pictures with your phone or save important data on your computer? We depend so much on technology, however, we forget that accidents happen and all of our files can disappear due to glitches or lost or stolen devices.

Topics: Ortho2, backup, viewpoint, Edge, data, edge cloud, world backup day

Dr. Stuart Robb takes pride in keeping his office running on schedule 100 percent of the time. His schedule is worked out so perfectly that he even advertises to prospective patients that each appointment will start on time. For years, Dr. Robb relied on ViewPoint to manage his schedule. Earlier this year, Robb Orthodontics made the transition to Edge Cloud, the second time his team has done so.

Dr. Robb first became familiar with Ortho2 ViewPoint while working at the University of Chicago. When he took over his current practice – offices in both Lake Forest and Highland Park, Illinois – he had been using two different practice management systems, but chose to continue with ViewPoint.

Topics: orthodontics, viewpoint, Edge, edge cloud

Are you looking for an easy way to access patient information as patients call in? Then look no further than Edge Pop from Ortho2, a new, free feature available soon for Edge and in a future version of ViewPoint. Edge Pop shows which patients and responsible parties are calling into your office with a pop-up notification. With just a few simple clicks, you can quickly access a patient or responsible party’s folder.

Topics: orthodontics, viewpoint, Edge, modules, Edge Pop

As I conclude my thirteenth year at the Ortho2 Users Group Meeting, I have to say that this year was amazing! So many great speakers, talented staff, and awesome attendees were brought together to share ideas and expertise on a variety of topics in the Ortho industry. There were so many great moments during our time in Orange County, but a few things definitely standout from this meeting.

Topics: orthodontics, viewpoint, UGM, Edge

The Ortho2 Users Group Meeting is a little over two months away, and we can’t wait to see you at the happiest place on Earth! The 2017 UGM takes place in Orange County, California, February 23-25. We have a great line up of consultants, doctors, and Ortho2 staff who will show you how to get your practice running in the best shape possible.

Topics: orthodontics, viewpoint, UGM, Edge

♫Tis the season to be jolly. Fa la la la la la la la la ♫ We are in full holiday spirit here at Ortho2 – Buddy, our Elf on the Shelf, has been popping around the office, we are preparing for the 16^th annual chili cook-off, and some of us (we won’t name names) have had the holiday tunes going since before Thanksgiving.

Topics: orthodontics, viewpoint, Edge, modules, December Special

Many of our ViewPoint customers ask what the differences between ViewPoint and Edge are, and why they should consider Edge. There are many factors to consider when making the move; here are some of the larger benefits of Edge.

Topics: Edge Animations, Ortho2, Edge Mobile, viewpoint, cloud, Edge